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Genie Customer Service Phone Number 800 536-1800 Email Address Contact. We pride ourselves on consistently high customer satisfaction across all of our business sectors ensuring you will receive the same service excellence across all of your contact points with us. 3501 E Royalton Road. MORE ABOUT OUR COMPANY. Refund Payments and Charges Product Service. Genie garage door opener systems and accessories are well-known and trusted by consumers. Broadview Heights OH 44147. Most commonly consumers tend to contact The Genie Company to ask questions about. The Genie Company is hosting training webinars for our valued technicians to learn about the latest products and technology. About Our Company Customer service and satisfaction is the golden thread that weaves through everything we do.